FAQ's

PLAN YOUR TOUR

  • In Central Oregon, Outriders Northwest provides the most diverse riding terrain options in America! We offer tours in 5 different forests and the Oregon High Desert: Douglas Fir, Juniper, Lodge-pole Pine, Ponderosa Pine, and Spruce & Hemlock. Our 1/2-day, all-day, over-night camping, and multi-day Adventures provide Guests an exciting way to see some of the most unique spots around. Polaris Side-by-Sides and ATV's are designed to take on the roughest terrain and we make it easier to access areas that would otherwise be unreachable.
  • At Outriders Northwest we have a Motto: "Go Explore!" Our exploration adventures are like nothing you have ever experienced before. All of our Tours go to points-of-interest, to Destinations, and all are Guided. Our medically trained professional expert guides provide a safe and interpretive all-terrain experience. All you do is show-up - We take care of the rest.
  • We use Polaris 4x4 ATV'S and Side-by-Side's designed for safety and equipped for all the climate and terrain you'll cover. At Outriders Northwest, your safety is our top priority and although there are inherent risks when participating in outdoor sports, our lead guides are professional, medically trained, and equipped to handle any situation.
Drive
  • For a more hands on experience- drive a machine and bring guests
Ride
  • For an exclusive, educational experience- ride with a trained guide + others in your party
  • Yes, most Guests drive to the Trailhead to expedite their day. Shuttle service is available and the shuttle may make multiple stops during pickups and drop-offs. During Checkout, see specific Tour Details for available trailhead parking.
  • Yes. Seats, driving and riding, are on a first come, first serve basis. Please check availability at Book Now
  • FREE shuttle service; however, come to the trailhead to "SHOW-UP", DRIVE OR RIDE!
  • Full payment is due at the time of booking
  • All modifications to your reservation must be made 72 hours prior to the date and time of your booked tour
  • No refunds will be given for cancellations made within 72 hours of your booked tour
  • No refunds will be given on any tour for no-shows
  • Cancellations made prior to 72 hours are eligible for a full refund or credit.
  • To modify or cancel a reservation, please call us as at 541-688-7433
  • Cancellation policy is different for overnight expeditions
  • We offer custom adventures for families and groups. Our adventure specialists look forward to creating the perfect tour that is sure to meet your needs and ensure your experience is a memorable one. Please contact us in advance: 541-688-7433 or email: info@outridersnw.com
  • No hidden fees. however, gratuities are not included in the price of the tour.
  • We have professional staff that invests countless hours of study and training to ensure your tours are safe, educational, and fun. Guides rely on gratuities as part of their income and are greatly appreciated.
  • In an effort to stay on track we ask that all groups arrive 10-15 minutes early, ready to roll. It is our priority to stay on schedule, therefore if a trip is delayed, it will take away from your time on the trail. Please be on time at the designated or chosen departure location.
  • Keep in mind that you will be exposed to the elements. We recommend all guests to wear long pants and durable, closed toe shoes. It is a good idea to dress in layers, as climate in the high desert offers extreme temperature changes.
  • Each guest will be provided with a helmet and gloves for protection and safety.
  • All of our helmets are equipped with a pull down visor, except children (we provide googles). If you wear contacts you may want to wear prescription lenses instead, as trails can be dusty.
  • Whether you're experienced in the backcountry or just starting out, there's an outriders tour for you!
  • If you can drive a car, you can drive a Side-by-Side! All of our machines are automatic with push button 4wd and a long travel suspension.
  • Our Lead Guides provide an introductory training session before each tour. We go over how to operate the machines, and safety protocol as well!
To Drive:
  • Drivers must be at least 16 years of age and hold a valid driver's license.
To Ride:
  • Riders must be over the age of 5. All riders 18 and under must have approval and be accompanied by an adult, guardian or sibling 21+. Some tours are age specific.
  • Our standard tours have a group capacity of 11 to 21 depending on the location, tour, and time of day. Our machines hold up to 4 or 6 guests. Custom tours are available with advanced notice.
  • Contact 541-688-7433 = 541-OUTRIDERS or info@outridersnw.com for more info.
  • We provide everything you need, including bottled water, snacks, a helmet, gloves, and eye protection. We recommend you bring a smartphone and/or camera to capture the memories.
  • Please read our "What Should I Wear" section.
  • Yes, gratuities are greatly appreciated. All tips are accepted by Lead Guides and are shared with our staff.
  • Absolutely! Official Outriders gear is available for purchase. We offer Flasks, Hats, T-shirts, and more.